@Article{fiedler_et_al:DagRep.2.5.1,
  author =	{Fiedler, Markus and M\"{o}ller, Sebastian and Reichl, Peter},
  title =	{{Quality of Experience: From User Perception to Instrumental Metrics (Dagstuhl Seminar 12181)}},
  pages =	{1--25},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2012},
  volume =	{2},
  number =	{5},
  editor =	{Fiedler, Markus and M\"{o}ller, Sebastian and Reichl, Peter},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.2.5.1},
  URN =		{urn:nbn:de:0030-drops-35986},
  doi =		{10.4230/DagRep.2.5.1},
  annote =	{Keywords: Quality of Experience, usability, content, network monitoring, quality measurement, service pricing}
}