@InProceedings{hancox_et_al:OASIcs.SLATE.2012.149,
  author =	{Hancox, Peter and Polatidis, Nikolaos},
  title =	{{Query Matching Evaluation in an Infobot for University Admissions Processing}},
  booktitle =	{1st Symposium on Languages, Applications and Technologies},
  pages =	{149--161},
  series =	{Open Access Series in Informatics (OASIcs)},
  ISBN =	{978-3-939897-40-8},
  ISSN =	{2190-6807},
  year =	{2012},
  volume =	{21},
  editor =	{Sim\~{o}es, Alberto and Queir\'{o}s, Ricardo and da Cruz, Daniela},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/OASIcs.SLATE.2012.149},
  URN =		{urn:nbn:de:0030-drops-35206},
  doi =		{10.4230/OASIcs.SLATE.2012.149},
  annote =	{Keywords: chatbot, infobot, question-answering, Jaro string similarity, Jaro-Winkler string similarity}
}