@InProceedings{caldeira_et_al:OASIcs.SLATE.2022.9, author = {Caldeira, Francisco and Nunes, Lu{\'\i}s and Ribeiro, Ricardo}, title = {{Classification of Public Administration Complaints}}, booktitle = {11th Symposium on Languages, Applications and Technologies (SLATE 2022)}, pages = {9:1--9:12}, series = {Open Access Series in Informatics (OASIcs)}, ISBN = {978-3-95977-245-7}, ISSN = {2190-6807}, year = {2022}, volume = {104}, editor = {Cordeiro, Jo\~{a}o and Pereira, Maria Jo\~{a}o and Rodrigues, Nuno F. and Pais, Sebasti\~{a}o}, publisher = {Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik}, address = {Dagstuhl, Germany}, URL = {https://drops.dagstuhl.de/entities/document/10.4230/OASIcs.SLATE.2022.9}, URN = {urn:nbn:de:0030-drops-167555}, doi = {10.4230/OASIcs.SLATE.2022.9}, annote = {Keywords: Text Classification, Natural Language Processing, Deep Learning, BERT} }