Dagstuhl Seminar Proceedings, Volume 9192,

• Markus Fiedler, Kalevi Kilkki, and Peter Reichl 09192 Abstracts Collection – From Quality of Service to Quality of Experience 10.4230/DagSemProc.09192.1
• Markus Fiedler, Kalevi Kilkki, and Peter Reichl 09192 Executive Summary – From Quality of Service to Quality of Experience 10.4230/DagSemProc.09192.2