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Documents authored by Verspoor, Karin

Document
DOI: 10.4230/DagMan.11.1.19
Conversational Agents: A Framework for Evaluation (CAFE) (Dagstuhl Perspectives Workshop 24352)

Authors: Christine Bauer, Li Chen, Nicola Ferro, Norbert Fuhr, Avishek Anand, Timo Breuer, Guglielmo Faggioli, Ophir Frieder, Hideo Joho, Jussi Karlgren, Johannes Kiesel, Bart P. Knijnenburg, Aldo Lipani, Lien Michiels, Andrea Papenmeier, Maria Soledad Pera, Mark Sanderson, Scott Sanner, Benno Stein, Johanne R. Trippas, Karin Verspoor, and Martijn C. Willemsen

Published in: Dagstuhl Manifestos, Volume 11, Issue 1 (2025)

Abstract
During the workshop, we deeply discussed what CONversational Information ACcess (CONIAC) is and its unique features, proposing a world model abstracting it, and defined the Conversational Agents Framework for Evaluation (CAFE) for the evaluation of CONIAC systems, consisting of six major components: 1) goals of the system’s stakeholders, 2) user tasks to be studied in the evaluation, 3) aspects of the users carrying out the tasks, 4) evaluation criteria to be considered, 5) evaluation methodology to be applied, and 6) measures for the quantitative criteria chosen.
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Christine Bauer, Li Chen, Nicola Ferro, Norbert Fuhr, Avishek Anand, Timo Breuer, Guglielmo Faggioli, Ophir Frieder, Hideo Joho, Jussi Karlgren, Johannes Kiesel, Bart P. Knijnenburg, Aldo Lipani, Lien Michiels, Andrea Papenmeier, Maria Soledad Pera, Mark Sanderson, Scott Sanner, Benno Stein, Johanne R. Trippas, Karin Verspoor, and Martijn C. Willemsen. Conversational Agents: A Framework for Evaluation (CAFE) (Dagstuhl Perspectives Workshop 24352). In Dagstuhl Manifestos, Volume 11, Issue 1, pp. 19-67, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2025)

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@Article{bauer_et_al:DagMan.11.1.19,
  author =	{Bauer, Christine and Chen, Li and Ferro, Nicola and Fuhr, Norbert and Anand, Avishek and Breuer, Timo and Faggioli, Guglielmo and Frieder, Ophir and Joho, Hideo and Karlgren, Jussi and Kiesel, Johannes and Knijnenburg, Bart P. and Lipani, Aldo and Michiels, Lien and Papenmeier, Andrea and Pera, Maria Soledad and Sanderson, Mark and Sanner, Scott and Stein, Benno and Trippas, Johanne R. and Verspoor, Karin and Willemsen, Martijn C.},
  title =	{{Conversational Agents: A Framework for Evaluation (CAFE) (Dagstuhl Perspectives Workshop 24352)}},
  pages =	{19--67},
  journal =	{Dagstuhl Manifestos},
  ISSN =	{2193-2433},
  year =	{2025},
  volume =	{11},
  number =	{1},
  editor =	{Bauer, Christine and Chen, Li and Ferro, Nicola and Fuhr, Norbert and Anand, Avishek and Breuer, Timo and Faggioli, Guglielmo and Frieder, Ophir and Joho, Hideo and Karlgren, Jussi and Kiesel, Johannes and Knijnenburg, Bart P. and Lipani, Aldo and Michiels, Lien and Papenmeier, Andrea and Pera, Maria Soledad and Sanderson, Mark and Sanner, Scott and Stein, Benno and Trippas, Johanne R. and Verspoor, Karin and Willemsen, Martijn C.},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagMan.11.1.19},
  URN =		{urn:nbn:de:0030-drops-252722},
  doi =		{10.4230/DagMan.11.1.19},
  annote =	{Keywords: Conversational Agents, Evaluation, Information Access}
}
Document
DOI: 10.4230/DagMan.7.1.96
From Evaluating to Forecasting Performance: How to Turn Information Retrieval, Natural Language Processing and Recommender Systems into Predictive Sciences (Dagstuhl Perspectives Workshop 17442)

Authors: Nicola Ferro, Norbert Fuhr, Gregory Grefenstette, Joseph A. Konstan, Pablo Castells, Elizabeth M. Daly, Thierry Declerck, Michael D. Ekstrand, Werner Geyer, Julio Gonzalo, Tsvi Kuflik, Krister Lindén, Bernardo Magnini, Jian-Yun Nie, Raffaele Perego, Bracha Shapira, Ian Soboroff, Nava Tintarev, Karin Verspoor, Martijn C. Willemsen, and Justin Zobel

Published in: Dagstuhl Manifestos, Volume 7, Issue 1 (2018)

Abstract
We describe the state-of-the-art in performance modeling and prediction for Information Retrieval (IR), Natural Language Processing (NLP) and Recommender Systems (RecSys) along with its shortcomings and strengths. We present a framework for further research, identifying five major problem areas: understanding measures, performance analysis, making underlying assumptions explicit, identifying application features determining performance, and the development of prediction models describing the relationship between assumptions, features and resulting performance.
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Nicola Ferro, Norbert Fuhr, Gregory Grefenstette, Joseph A. Konstan, Pablo Castells, Elizabeth M. Daly, Thierry Declerck, Michael D. Ekstrand, Werner Geyer, Julio Gonzalo, Tsvi Kuflik, Krister Lindén, Bernardo Magnini, Jian-Yun Nie, Raffaele Perego, Bracha Shapira, Ian Soboroff, Nava Tintarev, Karin Verspoor, Martijn C. Willemsen, and Justin Zobel. From Evaluating to Forecasting Performance: How to Turn Information Retrieval, Natural Language Processing and Recommender Systems into Predictive Sciences (Dagstuhl Perspectives Workshop 17442). In Dagstuhl Manifestos, Volume 7, Issue 1, pp. 96-139, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2018)

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@Article{ferro_et_al:DagMan.7.1.96,
  author =	{Ferro, Nicola and Fuhr, Norbert and Grefenstette, Gregory and Konstan, Joseph A. and Castells, Pablo and Daly, Elizabeth M. and Declerck, Thierry and Ekstrand, Michael D. and Geyer, Werner and Gonzalo, Julio and Kuflik, Tsvi and Lind\'{e}n, Krister and Magnini, Bernardo and Nie, Jian-Yun and Perego, Raffaele and Shapira, Bracha and Soboroff, Ian and Tintarev, Nava and Verspoor, Karin and Willemsen, Martijn C. and Zobel, Justin},
  title =	{{From Evaluating to Forecasting Performance: How to Turn Information Retrieval, Natural Language Processing and Recommender Systems into Predictive Sciences (Dagstuhl Perspectives Workshop 17442)}},
  pages =	{96--139},
  journal =	{Dagstuhl Manifestos},
  ISSN =	{2193-2433},
  year =	{2018},
  volume =	{7},
  number =	{1},
  editor =	{Ferro, Nicola and Fuhr, Norbert and Grefenstette, Gregory and Konstan, Joseph A. and Castells, Pablo and Daly, Elizabeth M. and Declerck, Thierry and Ekstrand, Michael D. and Geyer, Werner and Gonzalo, Julio and Kuflik, Tsvi and Lind\'{e}n, Krister and Magnini, Bernardo and Nie, Jian-Yun and Perego, Raffaele and Shapira, Bracha and Soboroff, Ian and Tintarev, Nava and Verspoor, Karin and Willemsen, Martijn C. and Zobel, Justin},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagMan.7.1.96},
  URN =		{urn:nbn:de:0030-drops-98987},
  doi =		{10.4230/DagMan.7.1.96},
  annote =	{Keywords: Information Systems, Formal models, Evaluation, Simulation, User Interaction}
}
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