DagSemProc.05462.6.pdf
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05462 Session Summary – "Service Management"
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Dagstuhl Seminar Proceedings, Volume 5462
Series: Dagstuhl Seminar Proceedings (DagSemProc) - License:
Creative Commons Attribution 4.0 International license
- Publication Date: 2006-05-05
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Asit Dan. 05462 Session Summary – "Service Management". In Service Oriented Computing (SOC). Dagstuhl Seminar Proceedings, Volume 5462, pp. 1-10, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2006)
https://doi.org/10.4230/DagSemProc.05462.6
Abstract
The primary focus of the service management track was to reach a common view on the state-of-the-art in service management, and to identify key issues related to service monitoring, configuration and management. The paper puts service management in the context of distributed systems management to derive commonalities and new challenges including monitoring and enforcement of service level agreements and management policies. It sketches a conceptual framework for service management, addresses related standards, and outlines possible trends and unsolved challenges of service management.
Subject Classification
Keywords
- Service management
- service life-cycle management
- service monitoring
- policy enforcement
- service level agreement
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