License: Creative Commons Attribution 4.0 International license (CC BY 4.0)
When quoting this document, please refer to the following
DOI: 10.4230/OASIcs.SLATE.2021.7
URN: urn:nbn:de:0030-drops-144248
URL: https://drops.dagstuhl.de/opus/volltexte/2021/14424/
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Llansol, Leonor ; Santos, João ; Duarte, Luís ; Santos, José ; Gaspar, Mariana ; Alves, Ana ; Gonçalo Oliveira, Hugo ; Coheur, Luísa

MUAHAH: Taking the Most out of Simple Conversational Agents

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OASIcs-SLATE-2021-7.pdf (0.6 MB)


Abstract

Dialog engines based on multi-agent architectures usually select a single agent, deemed to be the most suitable for a given scenario or for responding to a specific request, and disregard the answers from all of the other available agents. In this work, we present a multi-agent plug-and-play architecture that: (i) enables the integration of different agents; (ii) includes a decision maker module, responsible for selecting a suitable answer out of the responses of different agents. As usual, a single agent can be chosen to provide the final answer, but the latter can also be obtained from the responses of several agents, according to a voting scheme. We also describe three case studies in which we test several agents and decision making strategies; and show how new agents and a new decision strategy can be easily plugged in and take advantage of this platform in different ways. Experimentation also confirms that considering several agents contributes to better responses.

BibTeX - Entry

@InProceedings{llansol_et_al:OASIcs.SLATE.2021.7,
  author =	{Llansol, Leonor and Santos, Jo\~{a}o and Duarte, Lu{\'\i}s and Santos, Jos\'{e} and Gaspar, Mariana and Alves, Ana and Gon\c{c}alo Oliveira, Hugo and Coheur, Lu{\'\i}sa},
  title =	{{MUAHAH: Taking the Most out of Simple Conversational Agents}},
  booktitle =	{10th Symposium on Languages, Applications and Technologies (SLATE 2021)},
  pages =	{7:1--7:12},
  series =	{Open Access Series in Informatics (OASIcs)},
  ISBN =	{978-3-95977-202-0},
  ISSN =	{2190-6807},
  year =	{2021},
  volume =	{94},
  editor =	{Queir\'{o}s, Ricardo and Pinto, M\'{a}rio and Sim\~{o}es, Alberto and Portela, Filipe and Pereira, Maria Jo\~{a}o},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/opus/volltexte/2021/14424},
  URN =		{urn:nbn:de:0030-drops-144248},
  doi =		{10.4230/OASIcs.SLATE.2021.7},
  annote =	{Keywords: Dialog systems, question answering, information retrieval, multi-agent}
}

Keywords: Dialog systems, question answering, information retrieval, multi-agent
Collection: 10th Symposium on Languages, Applications and Technologies (SLATE 2021)
Issue Date: 2021
Date of publication: 10.08.2021
Supplementary Material: Software (Source Code): https://github.com/leonorllansol/muahah
Software (Source Code): https://github.com/NLP-CISUC/muahah


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