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DOI: 10.4230/OASIcs.SLATE.2019.2

Using Lucene for Developing a Question-Answering Agent in Portuguese

Authors: Hugo Gonçalo Oliveira, Ricardo Filipe, Ricardo Rodrigues, and Ana Alves

Published in: OASIcs, Volume 74, 8th Symposium on Languages, Applications and Technologies (SLATE 2019)

Abstract

Given the limitations of available platforms for creating conversational agents, and that a question-answering agent suffices in many scenarios, we take advantage of the Information Retrieval library Lucene for developing such an agent for Portuguese. The solution described answers natural language questions based on an indexed list of FAQs. Its adaptation to different domains is a matter of changing the underlying list. Different configurations of this solution, mostly on the language analysis level, resulted in different search strategies, which were tested for answering questions about the economic activity in Portugal. In addition to comparing the different search strategies, we concluded that, towards better answers, it is fruitful to combine the results of different strategies with a voting method.

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Hugo Gonçalo Oliveira, Ricardo Filipe, Ricardo Rodrigues, and Ana Alves. Using Lucene for Developing a Question-Answering Agent in Portuguese. In 8th Symposium on Languages, Applications and Technologies (SLATE 2019). Open Access Series in Informatics (OASIcs), Volume 74, pp. 2:1-2:14, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2019)

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@InProceedings{goncalooliveira_et_al:OASIcs.SLATE.2019.2,
  author =	{Gon\c{c}alo Oliveira, Hugo and Filipe, Ricardo and Rodrigues, Ricardo and Alves, Ana},
  title =	{{Using Lucene for Developing a Question-Answering Agent in Portuguese}},
  booktitle =	{8th Symposium on Languages, Applications and Technologies (SLATE 2019)},
  pages =	{2:1--2:14},
  series =	{Open Access Series in Informatics (OASIcs)},
  ISBN =	{978-3-95977-114-6},
  ISSN =	{2190-6807},
  year =	{2019},
  volume =	{74},
  editor =	{Rodrigues, Ricardo and Janou\v{s}ek, Jan and Ferreira, Lu{\'\i}s and Coheur, Lu{\'\i}sa and Batista, Fernando and Gon\c{c}alo Oliveira, Hugo},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/OASIcs.SLATE.2019.2},
  URN =		{urn:nbn:de:0030-drops-108692},
  doi =		{10.4230/OASIcs.SLATE.2019.2},
  annote =	{Keywords: information retrieval, question answering, natural language interface, natural language processing, natural language understanding}
}

@InProceedings{goncalooliveira_et_al:OASIcs.SLATE.2019.2,
  author =	{Gon\c{c}alo Oliveira, Hugo and Filipe, Ricardo and Rodrigues, Ricardo and Alves, Ana},
  title =	{{Using Lucene for Developing a Question-Answering Agent in Portuguese}},
  booktitle =	{8th Symposium on Languages, Applications and Technologies (SLATE 2019)},
  pages =	{2:1--2:14},
  series =	{Open Access Series in Informatics (OASIcs)},
  ISBN =	{978-3-95977-114-6},
  ISSN =	{2190-6807},
  year =	{2019},
  volume =	{74},
  editor =	{Rodrigues, Ricardo and Janou\v{s}ek, Jan and Ferreira, Lu{\'\i}s and Coheur, Lu{\'\i}sa and Batista, Fernando and Gon\c{c}alo Oliveira, Hugo},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/OASIcs.SLATE.2019.2},
  URN =		{urn:nbn:de:0030-drops-108692},
  doi =		{10.4230/OASIcs.SLATE.2019.2},
  annote =	{Keywords: information retrieval, question answering, natural language interface, natural language processing, natural language understanding}
}

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Using Lucene for Developing a Question-Answering Agent in Portuguese

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