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Human-AI Interaction for Work (Dagstuhl Seminar 23452)

Authors: Susanne Boll, Andrew L. Kun, Bastian Pfleging, and Orit Shaer

Published in: Dagstuhl Reports, Volume 13, Issue 11 (2024)

Abstract

Work is changing. Who works, where and when they work, which tools they use, how they collaborate with others, how they are trained, and how work interacts with well-being - all these aspects of work are currently undergoing rapid shifts. A key source of changes in work is the advent of computational tools that utilize artificial intelligence (AI) technologies. AI will increasingly support workers in traditional and non-traditional environments as they perform manual-visual tasks as well as tasks that predominantly require cognitive skills. Given this emerging landscape for work, the theme of this Dagstuhl Seminar was human-AI interaction for work in both traditional and non-traditional workplaces, and for heterogeneous and diverse teams of remote and on-site workers. We focused on the following research questions: - How do we allocate tasks between humans and automation in practical settings? - How can interfaces allow for the appropriate level of human understanding of the roles of human and machine, for the appropriate trust in machines, and how can they reduce incorrect use and confusion? - How do we support user attention for different tasks, teams, and work environments? - How can human-automation interaction technology support both work and worker well-being? At the seminar, we discussed these questions considering their interconnected nature. This focus on interconnectedness of issues was supported by the interdisciplinary group at the Dagstuhl Seminar which was attended by computer scientists/engineers, electrical engineers, human factors engineers, interaction designers, UI/UX designers, and psychologists from industry and academia. In the following, we report the program, activities, and outcome of our Dagstuhl Seminar 23452 "Human-AI Interaction for Work."

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Susanne Boll, Andrew L. Kun, Bastian Pfleging, and Orit Shaer. Human-AI Interaction for Work (Dagstuhl Seminar 23452). In Dagstuhl Reports, Volume 13, Issue 11, pp. 20-71, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2024)

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@Article{boll_et_al:DagRep.13.11.20,
  author =	{Boll, Susanne and Kun, Andrew L. and Pfleging, Bastian and Shaer, Orit},
  title =	{{Human-AI Interaction for Work (Dagstuhl Seminar 23452)}},
  pages =	{20--71},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2024},
  volume =	{13},
  number =	{11},
  editor =	{Boll, Susanne and Kun, Andrew L. and Pfleging, Bastian and Shaer, Orit},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.13.11.20},
  URN =		{urn:nbn:de:0030-drops-198444},
  doi =		{10.4230/DagRep.13.11.20},
  annote =	{Keywords: future of work, human-ai interaction}
}

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DOI: 10.4230/DagRep.12.5.188

Radical Innovation and Design for Connected and Automated Vehicles (Dagstuhl Seminar 22222)

Authors: Wendy Ju, Bastian Pfleging, and Andreas Riener

Published in: Dagstuhl Reports, Volume 12, Issue 5 (2022)

Abstract

This report documents the program and the outcomes of Dagstuhl Seminar 22222 "Radical Innovation and Design for Connected and Automated Vehicles". Automated driving will most likely be the next big change in individual mobility. While research is still primarily concerned with technical challenges of Automated Driving Systems (ADS), HCI researchers and designers already started to develop concepts on how to use privately owned ADS as a space for non-driving-related activities, going beyond what is possible today. There is, however, room to think about creative ways to use automated vehicles (AV) and connected technology towards the public interest beyond incremental changes, which is what we addressed in this seminar. We challenged the current generative/evaluative research approach for automated driving systems against a radical innovations attempt and questioned whether the current incremental research approach is appropriate for the development of future vehicles. As an integral part of the seminar we wanted participants to learn from each other and to disseminate each individual’s experience for boosting subsequent research by trying out different methods that support the "out of the box" thinking (e.g., brainwriting, bodystorming, focus groups, World Café, amongst others).

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Wendy Ju, Bastian Pfleging, and Andreas Riener. Radical Innovation and Design for Connected and Automated Vehicles (Dagstuhl Seminar 22222). In Dagstuhl Reports, Volume 12, Issue 5, pp. 188-230, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2022)

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@Article{ju_et_al:DagRep.12.5.188,
  author =	{Ju, Wendy and Pfleging, Bastian and Riener, Andreas},
  title =	{{Radical Innovation and Design for Connected and Automated Vehicles (Dagstuhl Seminar 22222)}},
  pages =	{188--230},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2022},
  volume =	{12},
  number =	{5},
  editor =	{Ju, Wendy and Pfleging, Bastian and Riener, Andreas},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.12.5.188},
  URN =		{urn:nbn:de:0030-drops-174480},
  doi =		{10.4230/DagRep.12.5.188},
  annote =	{Keywords: Racidal Innovation, Automated Driving, Future Mobility, Sustainability}
}

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Documents authored by Pfleging, Bastian

Human-AI Interaction for Work (Dagstuhl Seminar 23452)

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Radical Innovation and Design for Connected and Automated Vehicles (Dagstuhl Seminar 22222)

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