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Documents authored by Boll, Susanne

Document
DOI: 10.4230/DagRep.13.11.20
Human-AI Interaction for Work (Dagstuhl Seminar 23452)

Authors: Susanne Boll, Andrew L. Kun, Bastian Pfleging, and Orit Shaer

Published in: Dagstuhl Reports, Volume 13, Issue 11 (2024)

Abstract
Work is changing. Who works, where and when they work, which tools they use, how they collaborate with others, how they are trained, and how work interacts with well-being - all these aspects of work are currently undergoing rapid shifts. A key source of changes in work is the advent of computational tools that utilize artificial intelligence (AI) technologies. AI will increasingly support workers in traditional and non-traditional environments as they perform manual-visual tasks as well as tasks that predominantly require cognitive skills. Given this emerging landscape for work, the theme of this Dagstuhl Seminar was human-AI interaction for work in both traditional and non-traditional workplaces, and for heterogeneous and diverse teams of remote and on-site workers. We focused on the following research questions: - How do we allocate tasks between humans and automation in practical settings? - How can interfaces allow for the appropriate level of human understanding of the roles of human and machine, for the appropriate trust in machines, and how can they reduce incorrect use and confusion? - How do we support user attention for different tasks, teams, and work environments? - How can human-automation interaction technology support both work and worker well-being? At the seminar, we discussed these questions considering their interconnected nature. This focus on interconnectedness of issues was supported by the interdisciplinary group at the Dagstuhl Seminar which was attended by computer scientists/engineers, electrical engineers, human factors engineers, interaction designers, UI/UX designers, and psychologists from industry and academia. In the following, we report the program, activities, and outcome of our Dagstuhl Seminar 23452 "Human-AI Interaction for Work."
Cite as

Susanne Boll, Andrew L. Kun, Bastian Pfleging, and Orit Shaer. Human-AI Interaction for Work (Dagstuhl Seminar 23452). In Dagstuhl Reports, Volume 13, Issue 11, pp. 20-71, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2024)

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@Article{boll_et_al:DagRep.13.11.20,
  author =	{Boll, Susanne and Kun, Andrew L. and Pfleging, Bastian and Shaer, Orit},
  title =	{{Human-AI Interaction for Work (Dagstuhl Seminar 23452)}},
  pages =	{20--71},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2024},
  volume =	{13},
  number =	{11},
  editor =	{Boll, Susanne and Kun, Andrew L. and Pfleging, Bastian and Shaer, Orit},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.13.11.20},
  URN =		{urn:nbn:de:0030-drops-198444},
  doi =		{10.4230/DagRep.13.11.20},
  annote =	{Keywords: future of work, human-ai interaction}
}
Document
DOI: 10.4230/DagRep.13.2.199
A Human-Computer Interaction Perspective to Drive Change towards Sustainable Future (Dagstuhl Perspectives Workshop 23092)

Authors: Susanne Boll, Kaisa Väänänen, Nicola Bidwell, Marc Hassenzahl, and Robin Neuhaus

Published in: Dagstuhl Reports, Volume 13, Issue 2 (2023)

Abstract
In our everyday lives, people are constrained by routines, social expectation, and the soft and hard technologies and infrastructures that shape this. The way they approach things, think about things, are expected to be, and are governed is rarely questioned in terms of the finite nature of resources nor impacts of this. The challenge is to change the way people think and behave, and to reshape these very tools and expectations. However, change is exhausting, challenging, confronting, and requires support. Technology can provide such a support, BUT it would be naïve to assume that this change will happen without friction, without dispute, and without constraints. But on the other hand, most of the conveniences that need to be changed are predicated on a false and falacious assumption that we can go as much, as fast, as high, and as pleasantly as we want without any regard for others. In this workshop, we explored how human computer interaction can facilitate, require, or even enforce the path we should take to use less, do slower, or act differently. In this Dagstuhl Perspectives Workshop we discussed the contribution that HCI can make in light of the SDGs and what role HCI must play in informing and changing the behavior of individuals and collectives.
Cite as

Susanne Boll, Kaisa Väänänen, Nicola Bidwell, Marc Hassenzahl, and Robin Neuhaus. A Human-Computer Interaction Perspective to Drive Change towards Sustainable Future (Dagstuhl Perspectives Workshop 23092). In Dagstuhl Reports, Volume 13, Issue 2, pp. 199-241, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2023)

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@Article{boll_et_al:DagRep.13.2.199,
  author =	{Boll, Susanne and V\"{a}\"{a}n\"{a}nen, Kaisa and Bidwell, Nicola and Hassenzahl, Marc and Neuhaus, Robin},
  title =	{{A Human-Computer Interaction Perspective to Drive Change towards Sustainable Future (Dagstuhl Perspectives Workshop 23092)}},
  pages =	{199--241},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2023},
  volume =	{13},
  number =	{2},
  editor =	{Boll, Susanne and V\"{a}\"{a}n\"{a}nen, Kaisa and Bidwell, Nicola and Hassenzahl, Marc and Neuhaus, Robin},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.13.2.199},
  URN =		{urn:nbn:de:0030-drops-191853},
  doi =		{10.4230/DagRep.13.2.199},
  annote =	{Keywords: Dagstuhl Perspectives Workshop}
}
Document
DOI: 10.4230/DagRep.9.3.111
Users and automated driving systems: How will we interact with tomorrow's vehicles? (Dagstuhl Seminar 19132)

Authors: Susanne Boll, Andrew L. Kun, Andreas Riener, and C.Y. David Yang

Published in: Dagstuhl Reports, Volume 9, Issue 3 (2019)

Abstract
In today's vehicles, the driving task is increasingly often shared between the driver and the vehicle. It is expected that this will become the norm rather than the exception in the foreseeable future: on some road segments the driving task will be automated, and drivers will become passengers. Thus, we need to design automotive user interfaces with partial automation, and even full automation, in mind. This was the underlying motivation to propose and run this seminar. In the Dagstuhl seminar, six inter-related key research questions were addressed: First, "how to design user interfaces to support the driver's transition back from the role of passenger to the role of driver?". Second, "how user interfaces can support work and play for drivers while the vehicle is controlled by automation?" and third "how we can support communication between all transportation users, from drivers, to pedestrians, to bicyclists?". Furthermore, we explored "how the design of automotive user interfaces affects trust in automation?" and finally discussed "how novel technologies, such as augmented reality displays or advanced spoken dialogue systems can support drivers, and others, in and around partially-, and fully-automated vehicles?". As an umbrella topic, the question "how all of these questions relate to the legal aspects of deploying automotive user interfaces?" received also high attention and lively discussions amongst participants. Dagstuhl seminar 19132 is a follow-up of the 2016 Dagstuhl seminar 16262 "Automotive User Interfaces in the Age of Automation" and brought (again) together researchers from HCI, psychology, cognitive science, human factors, automotive industry/OEMs and people active in the standardization process to discuss critical problems on the way to automated driving.
Cite as

Susanne Boll, Andrew L. Kun, Andreas Riener, and C.Y. David Yang. Users and automated driving systems: How will we interact with tomorrow's vehicles? (Dagstuhl Seminar 19132). In Dagstuhl Reports, Volume 9, Issue 3, pp. 111-178, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2019)

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@Article{boll_et_al:DagRep.9.3.111,
  author =	{Boll, Susanne and Kun, Andrew L. and Riener, Andreas and Yang, C.Y. David},
  title =	{{Users and automated driving systems: How will we interact with tomorrow's vehicles? (Dagstuhl Seminar 19132)}},
  pages =	{111--178},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2019},
  volume =	{9},
  number =	{3},
  editor =	{Boll, Susanne and Kun, Andrew L. and Riener, Andreas and Yang, C.Y. David},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.9.3.111},
  URN =		{urn:nbn:de:0030-drops-112944},
  doi =		{10.4230/DagRep.9.3.111},
  annote =	{Keywords: Automotive UIs; Driver-vehicle interaction services; UX in driving; Customization of vehicles/UIs; (Over)trust; Ethical issues}
}
Document
DOI: 10.4230/DagRep.6.6.111
Automotive User Interfaces in the Age of Automation (Dagstuhl Seminar 16262)

Authors: Andreas Riener, Susanne Boll, and Andrew L. Kun

Published in: Dagstuhl Reports, Volume 6, Issue 6 (2016)

Abstract
The next big change in the automotive domain will be the move towards automated and semi-automated driving. We can expect an increasing level of autonomous driving in the coming years, resulting in new opportunities for the car as an infotainment platform when standard driving tasks will be automated. This change also comes with a number of challenges to automotive user interfaces. Core challenges for the assistance system and the user interface will be distributing tasks between the assistance system and the driver, the re-engagement of drivers in semi-automated driving back to the driving task, and collaborative driving in which cars collectively work together (e.g., platoons). Overall, in the coming years we will need to design interfaces and applications that make driving safe while enabling communication, work, and play in human-operated vehicles. This Dagstuhl seminar brought together researchers from human computer interaction, cognitive psychology, human factors psychology and also from automotive industry and OEMs to discuss the new interface paradigms for (semi-)automated driving.
Cite as

Andreas Riener, Susanne Boll, and Andrew L. Kun. Automotive User Interfaces in the Age of Automation (Dagstuhl Seminar 16262). In Dagstuhl Reports, Volume 6, Issue 6, pp. 111-157, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2016)

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@Article{riener_et_al:DagRep.6.6.111,
  author =	{Riener, Andreas and Boll, Susanne and Kun, Andrew L.},
  title =	{{Automotive User Interfaces in the Age of Automation (Dagstuhl Seminar 16262)}},
  pages =	{111--157},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2016},
  volume =	{6},
  number =	{6},
  editor =	{Riener, Andreas and Boll, Susanne and Kun, Andrew L.},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.6.6.111},
  URN =		{urn:nbn:de:0030-drops-67582},
  doi =		{10.4230/DagRep.6.6.111},
  annote =	{Keywords: Automotive UIs; Driver-vehicle interaction services; UX in driving; Customization of vehicles/UIs; (Over)trust; Ethical issues}
}
Document
DOI: 10.4230/DagSemProc.08251.1
08251 Abstracts Collection – Contextual and Social Media Understanding and Usage

Authors: Susanne Boll, Mohan S. Kankanhalli, Gopal Pingali, and Svetha Venkatesh

Published in: Dagstuhl Seminar Proceedings, Volume 8251, Contextual and Social Media Understanding and Usage (2009)

Abstract
From 15.06. to 20.06.2008, the Dagstuhl Seminar 08251 ``Contextual and Social Media Understanding and Usage '' was held in Schloss Dagstuhl~--~Leibniz Center for Informatics. During the seminar, several participants presented their current research, and ongoing work and open problems were discussed. Abstracts of the presentations given during the seminar as well as abstracts of seminar results and ideas are put together in this paper. The first section describes the seminar topics and goals in general. Links to extended abstracts or full papers are provided, if available.
Cite as

Susanne Boll, Mohan S. Kankanhalli, Gopal Pingali, and Svetha Venkatesh. 08251 Abstracts Collection – Contextual and Social Media Understanding and Usage. In Contextual and Social Media Understanding and Usage. Dagstuhl Seminar Proceedings, Volume 8251, pp. 1-15, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2009)

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@InProceedings{boll_et_al:DagSemProc.08251.1,
  author =	{Boll, Susanne and Kankanhalli, Mohan S. and Pingali, Gopal and Venkatesh, Svetha},
  title =	{{08251 Abstracts Collection – Contextual and Social Media Understanding and Usage}},
  booktitle =	{Contextual and Social Media Understanding and Usage},
  pages =	{1--15},
  series =	{Dagstuhl Seminar Proceedings (DagSemProc)},
  ISSN =	{1862-4405},
  year =	{2009},
  volume =	{8251},
  editor =	{Susanne Boll and Mohan S. Kankanhalli and Gopal Pingali and Svetha Venkatesh},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagSemProc.08251.1},
  URN =		{urn:nbn:de:0030-drops-20259},
  doi =		{10.4230/DagSemProc.08251.1},
  annote =	{Keywords: Mutable state, Program logics, Semantics, Type systems}
}
Document
DOI: 10.4230/DagSemProc.08251.2
08251 Summary – Contextual and Social Media Understanding and Usage

Authors: Susanne Boll, Mohan S. Kankanhalli, Gopal Pingali, and Svetha Venkatesh

Published in: Dagstuhl Seminar Proceedings, Volume 8251, Contextual and Social Media Understanding and Usage (2009)

Abstract
Many years of multimedia research has achieved interesting results in the field of the semantic understanding of media content. Signal analysis, i.e., video, audio, image analysis has achieved some initial results to (semi-)automatically understand the semantics. However, the ability to really understand the media e.g. tell a sundown from a sunflower in an image is still difficult. It is becoming clear that “one way to resolve the semantic gap comes from sources outside of the image by integrating other sources of information” and that we should “exploit the synergy between the various media, including text and context information”. Flickr brought a new approach of communities, sharing, and tagging of photos. While tagging does not really solve the problem, it brings a new perspective of the situational usage of media, the co-presences of things and persons. Perhaps context and socio-sphere of media will bring us closer to surmounting the semantic gap. Indeed, we are now at the threshold of a new decade of contextual and social understanding of media content.
Cite as

Susanne Boll, Mohan S. Kankanhalli, Gopal Pingali, and Svetha Venkatesh. 08251 Summary – Contextual and Social Media Understanding and Usage. In Contextual and Social Media Understanding and Usage. Dagstuhl Seminar Proceedings, Volume 8251, pp. 1-3, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2009)

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@InProceedings{boll_et_al:DagSemProc.08251.2,
  author =	{Boll, Susanne and Kankanhalli, Mohan S. and Pingali, Gopal and Venkatesh, Svetha},
  title =	{{08251 Summary – Contextual and Social Media Understanding and Usage}},
  booktitle =	{Contextual and Social Media Understanding and Usage},
  pages =	{1--3},
  series =	{Dagstuhl Seminar Proceedings (DagSemProc)},
  ISSN =	{1862-4405},
  year =	{2009},
  volume =	{8251},
  editor =	{Susanne Boll and Mohan S. Kankanhalli and Gopal Pingali and Svetha Venkatesh},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagSemProc.08251.2},
  URN =		{urn:nbn:de:0030-drops-20248},
  doi =		{10.4230/DagSemProc.08251.2},
  annote =	{Keywords: Mutable state, Program logics, Semantics, Type systems}
}
Document
DOI: 10.4230/DagSemProc.04441.8
04441 Working Group – Towards a Handbook for User-Centred Mobile Application Design

Authors: Susanne Boll, Martin Breunig, Nigel Davies, Christian S. Jensen, Birgitta König-Ries, Rainer Malaka, Florian Matthes, Christoforos Panayiotou, Simonas Saltenis, and Thomas Schwarz

Published in: Dagstuhl Seminar Proceedings, Volume 4441, Mobile Information Management (2005)

Abstract
Why do we have difficulties designing mobile apps? Is there a "Mobile RUP"?
Cite as

Susanne Boll, Martin Breunig, Nigel Davies, Christian S. Jensen, Birgitta König-Ries, Rainer Malaka, Florian Matthes, Christoforos Panayiotou, Simonas Saltenis, and Thomas Schwarz. 04441 Working Group – Towards a Handbook for User-Centred Mobile Application Design. In Mobile Information Management. Dagstuhl Seminar Proceedings, Volume 4441, pp. 1-8, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2005)

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@InProceedings{boll_et_al:DagSemProc.04441.8,
  author =	{Boll, Susanne and Breunig, Martin and Davies, Nigel and Jensen, Christian S. and K\"{o}nig-Ries, Birgitta and Malaka, Rainer and Matthes, Florian and Panayiotou, Christoforos and Saltenis, Simonas and Schwarz, Thomas},
  title =	{{04441 Working Group – Towards a Handbook for User-Centred Mobile Application Design}},
  booktitle =	{Mobile Information Management},
  pages =	{1--8},
  series =	{Dagstuhl Seminar Proceedings (DagSemProc)},
  ISSN =	{1862-4405},
  year =	{2005},
  volume =	{4441},
  editor =	{Margaret H. Dunham and Birgitta K\"{o}nig-Ries and Evaggelia Pitoura and Peter Reiher and Can T\"{u}rker},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagSemProc.04441.8},
  URN =		{urn:nbn:de:0030-drops-1662},
  doi =		{10.4230/DagSemProc.04441.8},
  annote =	{Keywords: User-Centred Mobile Application Design}
}
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