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Quality of Sustainable Experience (QoSE) (Dagstuhl Seminar 23042)

Authors: Katrien De Moor, Markus Fiedler, Ashok Jhunjhunwala, and Alexander Raake

Published in: Dagstuhl Reports, Volume 13, Issue 1 (2023)

Abstract

This report documents the program and the outcomes of Dagstuhl Seminar 23042 "Quality of Sustainable Experience (QoSE)". The seminar aimed to bring together people from different fields, perspectives and backgrounds. The participants discussed how experiences - as the main selling point of products and services – in various ICT-related domains can be made more sustainable, how they can contribute to relevant sustainable development goals, and how the quality and degree of sustainability of such experiences may be evaluated and be better understood. The main objectives of the seminar were to foster new alliances, to inspire, to trigger scientific renewal, as well as to identify future opportunities and research challenges through a hands-on approach.

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Katrien De Moor, Markus Fiedler, Ashok Jhunjhunwala, and Alexander Raake. Quality of Sustainable Experience (QoSE) (Dagstuhl Seminar 23042). In Dagstuhl Reports, Volume 13, Issue 1, pp. 184-215, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2023)

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@Article{demoor_et_al:DagRep.13.1.184,
  author =	{De Moor, Katrien and Fiedler, Markus and Jhunjhunwala, Ashok and Raake, Alexander},
  title =	{{Quality of Sustainable Experience (QoSE) (Dagstuhl Seminar 23042)}},
  pages =	{184--215},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2023},
  volume =	{13},
  number =	{1},
  editor =	{De Moor, Katrien and Fiedler, Markus and Jhunjhunwala, Ashok and Raake, Alexander},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.13.1.184},
  URN =		{urn:nbn:de:0030-drops-191212},
  doi =		{10.4230/DagRep.13.1.184},
  annote =	{Keywords: Design for Sustainability, Digitalisation, Human-Computer Interaction, Information and Communication Technology, Wellbeing}
}

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DOI: 10.4230/DagRep.5.1.57

Quality of Experience: From Assessment to Application (Dagstuhl Seminar 15022)

Authors: Katrien De Moor, Markus Fiedler, Peter Reichl, and Martín Varela

Published in: Dagstuhl Reports, Volume 5, Issue 1 (2015)

Abstract

This report provides an overview of the program, discussions and outcomes of Dagstuhl Seminar 15022 "Quality of Experience: From Assessment to Application", which took place from 4 - 7 January 2015 at Schloss Dagstuhl - Leibniz Center for Informatics. The seminar and the challenges that were addressed have their roots in the earlier Dagstuhl Seminars 09192 "From Quality of Service to Quality of Experience" and 12181 "Quality of Experience: From User Perception to Instrumental Metrics". The main goal of the seminar was to strengthen and go beyond the current understanding on Quality of Experience (QoE) and its assessment, in order to start tackling the logical yet highly challenging next steps: to move from assessment to application and to translate insights on QoE and knowledge from this research field into forms of economic and/or societal value. This report contains the personal statements and main challenges brought forward by the participants, who were on the fly clustered into six main discussion topics. We here report on the discussions and outcomes from the group work, organized around these bottom-up generated topics: "QoE theory and modeling", "QoE methodologies", "User factors and QoE", "QoE management", "Monetization of QoE" and "QoE in new domains".

Cite as

Katrien De Moor, Markus Fiedler, Peter Reichl, and Martín Varela. Quality of Experience: From Assessment to Application (Dagstuhl Seminar 15022). In Dagstuhl Reports, Volume 5, Issue 1, pp. 57-95, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2015)

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@Article{demoor_et_al:DagRep.5.1.57,
  author =	{De Moor, Katrien and Fiedler, Markus and Reichl, Peter and Varela, Mart{\'\i}n},
  title =	{{Quality of Experience: From Assessment to Application (Dagstuhl Seminar 15022)}},
  pages =	{57--95},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2015},
  volume =	{5},
  number =	{1},
  editor =	{De Moor, Katrien and Fiedler, Markus and Reichl, Peter and Varela, Mart{\'\i}n},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.5.1.57},
  URN =		{urn:nbn:de:0030-drops-50365},
  doi =		{10.4230/DagRep.5.1.57},
  annote =	{Keywords: Quality of Experience, Usability, User experience, Content, Network monitoring, Quality measurement, Service pricing, Network management, Application management}
}

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Documents authored by De Moor, Katrien

Quality of Sustainable Experience (QoSE) (Dagstuhl Seminar 23042)

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Quality of Experience: From Assessment to Application (Dagstuhl Seminar 15022)

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