LIPIcs.STACS.2025.74.pdf
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We consider the online service with delay problem, in which a server traverses a metric space to serve requests that arrive over time. Requests gather individual delay cost while awaiting service, penalizing service latency; an algorithm seeks to minimize both its movement cost and the total delay cost. Algorithms for the problem (on general metric spaces) are only known for the clairvoyant model, where the algorithm knows future delay cost in advance (e.g., Azar et al., STOC'17; Azar and Touitou, FOCS'19; Touitou, STOC'23). However, in the non-clairvoyant setting, only negative results are known: where n is the size of the metric space and m is the number of requests, there are lower bounds of Ω(√n) and Ω(√m) on competitiveness (Azar et al., STOC'17), that hold even for randomized algorithms (Le et al., SODA'23). In this paper, we present the first algorithm for non-clairvoyant online service with delay. Our algorithm is deterministic and O(min{√n log n, √m log m})-competitive; combined with the lower bounds of Azar et al., this settles the correct competitive ratio for the problem up to logarithmic factors, in terms of both n and m.
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