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Documents authored by Fiedler, Markus

Document
DOI: 10.4230/DagRep.13.1.184
Quality of Sustainable Experience (QoSE) (Dagstuhl Seminar 23042)

Authors: Katrien De Moor, Markus Fiedler, Ashok Jhunjhunwala, and Alexander Raake

Published in: Dagstuhl Reports, Volume 13, Issue 1 (2023)

Abstract
This report documents the program and the outcomes of Dagstuhl Seminar 23042 "Quality of Sustainable Experience (QoSE)". The seminar aimed to bring together people from different fields, perspectives and backgrounds. The participants discussed how experiences - as the main selling point of products and services – in various ICT-related domains can be made more sustainable, how they can contribute to relevant sustainable development goals, and how the quality and degree of sustainability of such experiences may be evaluated and be better understood. The main objectives of the seminar were to foster new alliances, to inspire, to trigger scientific renewal, as well as to identify future opportunities and research challenges through a hands-on approach.
Cite as

Katrien De Moor, Markus Fiedler, Ashok Jhunjhunwala, and Alexander Raake. Quality of Sustainable Experience (QoSE) (Dagstuhl Seminar 23042). In Dagstuhl Reports, Volume 13, Issue 1, pp. 184-215, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2023)

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@Article{demoor_et_al:DagRep.13.1.184,
  author =	{De Moor, Katrien and Fiedler, Markus and Jhunjhunwala, Ashok and Raake, Alexander},
  title =	{{Quality of Sustainable Experience (QoSE) (Dagstuhl Seminar 23042)}},
  pages =	{184--215},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2023},
  volume =	{13},
  number =	{1},
  editor =	{De Moor, Katrien and Fiedler, Markus and Jhunjhunwala, Ashok and Raake, Alexander},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.13.1.184},
  URN =		{urn:nbn:de:0030-drops-191212},
  doi =		{10.4230/DagRep.13.1.184},
  annote =	{Keywords: Design for Sustainability, Digitalisation, Human-Computer Interaction, Information and Communication Technology, Wellbeing}
}
Document
DOI: 10.4230/DagMan.7.1.30
QoE Vadis? (Dagstuhl Perspectives Workshop 16472)

Authors: Markus Fiedler, Sebastian Möller, Peter Reichl, and Min Xie

Published in: Dagstuhl Manifestos, Volume 7, Issue 1 (2018)

Abstract
The goal of the Dagstuhl Perspectives Workshop 16472 has been to discuss and outline the strategic evolution of Quality of Experience as a key topic for future Internet research. The resulting manifesto, which is presented here, reviews the state of the art in the Quality of Experience (QoE) domain, along with a SWOT analysis. Based on those, it discusses how the QoE research area might develop in the future, and how QoE research will lead to innovative and improved products and services. It closes by providing a set of recommendations for the scientific community and industry, as well as for future funding of QoE-related activities.
Cite as

Markus Fiedler, Sebastian Möller, Peter Reichl, and Min Xie. QoE Vadis? (Dagstuhl Perspectives Workshop 16472). In Dagstuhl Manifestos, Volume 7, Issue 1, pp. 30-51, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2018)

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@Article{fiedler_et_al:DagMan.7.1.30,
  author =	{Fiedler, Markus and M\"{o}ller, Sebastian and Reichl, Peter and Xie, Min},
  title =	{{QoE Vadis? (Dagstuhl Perspectives Workshop 16472)}},
  pages =	{30--51},
  journal =	{Dagstuhl Manifestos},
  ISSN =	{2193-2433},
  year =	{2018},
  volume =	{7},
  number =	{1},
  editor =	{Fiedler, Markus and M\"{o}ller, Sebastian and Reichl, Peter and Xie, Min},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagMan.7.1.30},
  URN =		{urn:nbn:de:0030-drops-86830},
  doi =		{10.4230/DagMan.7.1.30},
  annote =	{Keywords: multimedia, network and application management, network quality monitoring and measurement, quality of experience, socio-economic and business aspects}
}
Document
DOI: 10.4230/DagRep.6.11.129
QoE Vadis? (Dagstuhl Perspectives Workshop 16472)

Authors: Markus Fiedler, Sebastian Möller, Peter Reichl, and Min Xie

Published in: Dagstuhl Reports, Volume 6, Issue 11 (2017)

Abstract
This report documents the program and the outcomes of Dagstuhl Perspectives Workshop 16472 "QoE Vadis?", which was preceded by the three Dagstuhl Seminars 09192 "From Quality of Service to Quality of Experience" (2009), 12181 "Quality of Experience: From User Perception to Instrumental Metrics" (2012), and 15022 "Quality of Experience: From Assessment to Application" (2015). As suggested by the name, the Perspectives Workshop set out to jointly and critically reflect on future perspectives and directions of Quality of Experience (QoE) research. This report reflects upon the organization of the workshop. It also provides a set of personal statements and feedbacks (through the innovative "Advocatus Diaboli" approach), as well as a marriage proposal with the area of User Experience (UX). Finally, an overview of the recommendations in the upcoming Dagstuhl Manifesto is given.
Cite as

Markus Fiedler, Sebastian Möller, Peter Reichl, and Min Xie. QoE Vadis? (Dagstuhl Perspectives Workshop 16472). In Dagstuhl Reports, Volume 6, Issue 11, pp. 129-141, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2017)

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@Article{fiedler_et_al:DagRep.6.11.129,
  author =	{Fiedler, Markus and M\"{o}ller, Sebastian and Reichl, Peter and Xie, Min},
  title =	{{QoE Vadis? (Dagstuhl Perspectives Workshop 16472)}},
  pages =	{129--141},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2017},
  volume =	{6},
  number =	{11},
  editor =	{Fiedler, Markus and M\"{o}ller, Sebastian and Reichl, Peter and Xie, Min},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.6.11.129},
  URN =		{urn:nbn:de:0030-drops-71056},
  doi =		{10.4230/DagRep.6.11.129},
  annote =	{Keywords: multimedia, network and application management, network quality monitoring and measurement, quality of experience, socio-economic and business aspects user experience}
}
Document
DOI: 10.4230/DagRep.5.1.57
Quality of Experience: From Assessment to Application (Dagstuhl Seminar 15022)

Authors: Katrien De Moor, Markus Fiedler, Peter Reichl, and Martín Varela

Published in: Dagstuhl Reports, Volume 5, Issue 1 (2015)

Abstract
This report provides an overview of the program, discussions and outcomes of Dagstuhl Seminar 15022 "Quality of Experience: From Assessment to Application", which took place from 4 - 7 January 2015 at Schloss Dagstuhl - Leibniz Center for Informatics. The seminar and the challenges that were addressed have their roots in the earlier Dagstuhl Seminars 09192 "From Quality of Service to Quality of Experience" and 12181 "Quality of Experience: From User Perception to Instrumental Metrics". The main goal of the seminar was to strengthen and go beyond the current understanding on Quality of Experience (QoE) and its assessment, in order to start tackling the logical yet highly challenging next steps: to move from assessment to application and to translate insights on QoE and knowledge from this research field into forms of economic and/or societal value. This report contains the personal statements and main challenges brought forward by the participants, who were on the fly clustered into six main discussion topics. We here report on the discussions and outcomes from the group work, organized around these bottom-up generated topics: "QoE theory and modeling", "QoE methodologies", "User factors and QoE", "QoE management", "Monetization of QoE" and "QoE in new domains".
Cite as

Katrien De Moor, Markus Fiedler, Peter Reichl, and Martín Varela. Quality of Experience: From Assessment to Application (Dagstuhl Seminar 15022). In Dagstuhl Reports, Volume 5, Issue 1, pp. 57-95, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2015)

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@Article{demoor_et_al:DagRep.5.1.57,
  author =	{De Moor, Katrien and Fiedler, Markus and Reichl, Peter and Varela, Mart{\'\i}n},
  title =	{{Quality of Experience: From Assessment to Application (Dagstuhl Seminar 15022)}},
  pages =	{57--95},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2015},
  volume =	{5},
  number =	{1},
  editor =	{De Moor, Katrien and Fiedler, Markus and Reichl, Peter and Varela, Mart{\'\i}n},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.5.1.57},
  URN =		{urn:nbn:de:0030-drops-50365},
  doi =		{10.4230/DagRep.5.1.57},
  annote =	{Keywords: Quality of Experience, Usability, User experience, Content, Network monitoring, Quality measurement, Service pricing, Network management, Application management}
}
Document
DOI: 10.4230/DagRep.2.6.1
Future Internet for eHealth (Dagstuhl Seminar 12231)

Authors: Katarzyna Wac, David Hausheer, Markus Fiedler, and Paolo Bonato

Published in: Dagstuhl Reports, Volume 2, Issue 6 (2012)

Abstract
From June 3-6, 2012, the Dagstuhl Seminar ``Future Internet for eHealth'' was held in Schloss Dagstuhl-Leibniz Center for Informatics. During this seminar, participants presented their current research, and ongoing work and open problems were discussed. The executive summary and abstracts of the talks given during the seminar are put together in this paper.
Cite as

Katarzyna Wac, David Hausheer, Markus Fiedler, and Paolo Bonato. Future Internet for eHealth (Dagstuhl Seminar 12231). In Dagstuhl Reports, Volume 2, Issue 6, pp. 1-25, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2012)

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@Article{wac_et_al:DagRep.2.6.1,
  author =	{Wac, Katarzyna and Hausheer, David and Fiedler, Markus and Bonato, Paolo},
  title =	{{Future Internet for eHealth (Dagstuhl Seminar 12231)}},
  pages =	{1--25},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2012},
  volume =	{2},
  number =	{6},
  editor =	{Wac, Katarzyna and Hausheer, David and Fiedler, Markus and Bonato, Paolo},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.2.6.1},
  URN =		{urn:nbn:de:0030-drops-36537},
  doi =		{10.4230/DagRep.2.6.1},
  annote =	{Keywords: Future Internet, Wearable Systems, eHealth, Aging, Chronic Care, Acute Care, Rehabilitation}
}
Document
DOI: 10.4230/DagRep.2.5.1
Quality of Experience: From User Perception to Instrumental Metrics (Dagstuhl Seminar 12181)

Authors: Markus Fiedler, Sebastian Möller, and Peter Reichl

Published in: Dagstuhl Reports, Volume 2, Issue 5 (2012)

Abstract
This report documents the program and the outcomes of Dagstuhl Seminar 12181 "Quality of Experience: From User Perception to Instrumental Metrics". As follow-up of the Dagstuhl Seminar 09192 "From Quality of Service to Quality of Experience", it focused on the further development of an agreed definition of the term Quality of Experience (QoE) in collaboration with the COST Action IC1003 "Qualinet", as well as inventories of possibilities to measure QoE (beyond the usual user polls) and to exploit feedback between users and systems that reflects QoE issues. The report furthermore describes the mode of work throughout the seminar, with focus on personal statements by the participants, results of the group works, and open challenges.
Cite as

Markus Fiedler, Sebastian Möller, and Peter Reichl. Quality of Experience: From User Perception to Instrumental Metrics (Dagstuhl Seminar 12181). In Dagstuhl Reports, Volume 2, Issue 5, pp. 1-25, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2012)

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@Article{fiedler_et_al:DagRep.2.5.1,
  author =	{Fiedler, Markus and M\"{o}ller, Sebastian and Reichl, Peter},
  title =	{{Quality of Experience: From User Perception to Instrumental Metrics (Dagstuhl Seminar 12181)}},
  pages =	{1--25},
  journal =	{Dagstuhl Reports},
  ISSN =	{2192-5283},
  year =	{2012},
  volume =	{2},
  number =	{5},
  editor =	{Fiedler, Markus and M\"{o}ller, Sebastian and Reichl, Peter},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagRep.2.5.1},
  URN =		{urn:nbn:de:0030-drops-35986},
  doi =		{10.4230/DagRep.2.5.1},
  annote =	{Keywords: Quality of Experience, usability, content, network monitoring, quality measurement, service pricing}
}
Document
DOI: 10.4230/DagSemProc.09192.1
09192 Abstracts Collection – From Quality of Service to Quality of Experience

Authors: Markus Fiedler, Kalevi Kilkki, and Peter Reichl

Published in: Dagstuhl Seminar Proceedings, Volume 9192, From Quality of Service to Quality of Experience (2009)

Abstract
From 05.05. to 08.05.2009, the Dagstuhl Seminar 09192 ``From Quality of Service to Quality of Experience'' was held in Schloss Dagstuhl~--~Leibniz Center for Informatics. During the seminar, several participants presented their current research, and ongoing work and open problems were discussed. Abstracts of the presentations given during the seminar as well as abstracts of seminar results and ideas are put together in this paper. The first section describes the seminar topics and goals in general. Links to extended abstracts or full papers are provided, if available.
Cite as

Markus Fiedler, Kalevi Kilkki, and Peter Reichl. 09192 Abstracts Collection – From Quality of Service to Quality of Experience. In From Quality of Service to Quality of Experience. Dagstuhl Seminar Proceedings, Volume 9192, pp. 1-13, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2009)

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@InProceedings{fiedler_et_al:DagSemProc.09192.1,
  author =	{Fiedler, Markus and Kilkki, Kalevi and Reichl, Peter},
  title =	{{09192 Abstracts Collection – From Quality of Service to Quality of Experience}},
  booktitle =	{From Quality of Service to Quality of Experience},
  pages =	{1--13},
  series =	{Dagstuhl Seminar Proceedings (DagSemProc)},
  ISSN =	{1862-4405},
  year =	{2009},
  volume =	{9192},
  editor =	{Markus Fiedler and Kalevi Kilkki and Peter Reichl},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagSemProc.09192.1},
  URN =		{urn:nbn:de:0030-drops-22369},
  doi =		{10.4230/DagSemProc.09192.1},
  annote =	{Keywords: Quality of Service, Quality of Experience, perceptual service quality, usability, content, service pricing}
}
Document
DOI: 10.4230/DagSemProc.09192.2
09192 Executive Summary – From Quality of Service to Quality of Experience

Authors: Markus Fiedler, Kalevi Kilkki, and Peter Reichl

Published in: Dagstuhl Seminar Proceedings, Volume 9192, From Quality of Service to Quality of Experience (2009)

Abstract
From May 05 to May 08, 2009, the Dagstuhl Seminar 09192 ``From Quality of Service to Quality of Experience '' was held in Schloss Dagstuhl~--~Leibniz Center for Informatics. The notion of \emph{Quality of Service} has served as a central research topic in communication networks for more than a decade, however, usually starting from a rather technical view on service quality. Therefore, recently the notion of emph{Quality of Experience} has emerged, redirecting the focus towards the end user and trying to quantify her subjective experience gained from using a service. The goal of this Dagstuhl seminar is to discuss this important paradigm shift in an interdisciplinary international community of key researchers, to investigate innovative research methodologies and to deepen the scientific understanding of this topic which is highly relevant for the economic success of future mobile and fixed communication services.
Cite as

Markus Fiedler, Kalevi Kilkki, and Peter Reichl. 09192 Executive Summary – From Quality of Service to Quality of Experience. In From Quality of Service to Quality of Experience. Dagstuhl Seminar Proceedings, Volume 9192, pp. 1-8, Schloss Dagstuhl – Leibniz-Zentrum für Informatik (2009)

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@InProceedings{fiedler_et_al:DagSemProc.09192.2,
  author =	{Fiedler, Markus and Kilkki, Kalevi and Reichl, Peter},
  title =	{{09192 Executive Summary – From Quality of Service to Quality of Experience}},
  booktitle =	{From Quality of Service to Quality of Experience},
  pages =	{1--8},
  series =	{Dagstuhl Seminar Proceedings (DagSemProc)},
  ISSN =	{1862-4405},
  year =	{2009},
  volume =	{9192},
  editor =	{Markus Fiedler and Kalevi Kilkki and Peter Reichl},
  publisher =	{Schloss Dagstuhl -- Leibniz-Zentrum f{\"u}r Informatik},
  address =	{Dagstuhl, Germany},
  URL =		{https://drops.dagstuhl.de/entities/document/10.4230/DagSemProc.09192.2},
  URN =		{urn:nbn:de:0030-drops-22350},
  doi =		{10.4230/DagSemProc.09192.2},
  annote =	{Keywords: Quality of Service, Quality of Experience, perceptual service quality, usability, content, service pricing}
}
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